Privacy Policy

1. Introduction

C&D Aminos ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the "Site") or make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. Information We Collect

Information you provide directly: When you place an order, create an account, or contact us, we may collect your name, email address, mailing address, telephone number, and any other information you voluntarily submit. We do not collect or store complete financial account numbers — all transaction processing is handled by our third-party transaction processor.

Automatically collected information: When you visit the Site, our servers and third-party analytics tools may automatically collect certain technical data, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is used in aggregate to analyze trends and improve the Site.

Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how visitors interact with the Site. You may disable cookies through your browser settings; however, some features of the Site may not function properly as a result.

3. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and communicate about your orders;
• Verify your eligibility to purchase research-use-only products;
• Send transactional communications such as order confirmations, shipping notifications, and customer support responses;
• Send promotional communications, if you have opted in (you may opt out at any time);
• Improve, personalize, and operate the Site;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities;
• Comply with applicable legal obligations.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party vendors who assist us in operating the Site, processing transactions, fulfilling orders, or sending communications. These parties are contractually obligated to use your information only as directed by us and to maintain appropriate security measures.
• Legal compliance: We may disclose your information when required by law, subpoena, court order, or other governmental authority, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of any person.
• Business transfers: In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site of any such change.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will securely delete or anonymize it.

6. Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

The Site is not directed to individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that we have inadvertently collected such information, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain legal exceptions;
• Opt out of marketing communications at any time by clicking "unsubscribe" in any promotional email or contacting us directly;
• Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the information in Section 11 below.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by posting the revised policy on this page with an updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

C&D Aminos
Email: privacy@cdaminos.com